Partner Portal

We would access logs to analyze traffic patterns and troubleshoot back-end applications.  Example would be a notification on Pool up/down

Changes to the Desktop level can be done by leveraging the customer’s suitable toolset (unless they don’t have any) but there are loads of options available in the market place.  We may keep this as a separate stream or monitor the server that this sits on but would need to investigate further.

This is the same as we would any other piece of infrastructure.   Monitor/manage the logging output.  

In the long term it would be more operationally and cost efficient to consolidate to a service and retire the SIEM. Because many clients have made significant investments in their SIEM tools this may not be a viable option for them. We can work with them on a hybrid approach and help them with the transition over to a service. We can log into the SIEM and review of the logs/escalations historically so it would be more of a reactive service in the short term until we transition them to our full 24x7 real-time monitoring and escalation.

• Certified Security Professionals
• CEH – Certified Ethical Hacker & Pen Testers Certified Ethical Hacker v8 – (EC-Council)
• GIAC GPEN (Penetration Tester)
• GIAC GSNA (Network Security Auditor)
• GIAC GCIH (Incident Response and Forensics)
• CompTIA A+
• CompTIA Network+
• Microsoft Certified Professional
• Certified Information System Security Professional
• CISA  – (ISACA)
• CISSP – (ISC2)
• Qualified Security Assessor – QSA
• PCIP – PCI Professional
• HealthCare Information Security and Privacy Practitioner (HCISPP) –(ISC2)
• CHPSE (Certified HIPAA Privacy and Security Expert)
• Accredited Configuration Engineer (ACE) – Palo Alto Networks
• Comptia – Security+
• Comptia – Network+
• Microsoft – MCSE
• Microsoft – MCTS
• Microsoft – MCITP /Exchange 2010
• Microsoft – MCSA /Server 2012
• Microsoft – MCSE /Server 2012
• Juniper Networks Certified Associate
• Juniper Networks Certified Professional Security (JNCIP-SEC)
• Juniper Networks Certified Professional Enterprise Routing and Switching (JNCIP-ENT)
• Juniper Networks Certified Sales Specialist Firewall/ IDP/ Enterprise Switching and Routing
• Juniper Networks Certified Support Professional (JNCSP-ENT)
• JNCIA
• PCNSE6
• Palo Alto ACE
• CCNA R&S
• CCNA DC
• CCENT
• OSCP (offensive Security Certified Professional)

Auditor Certifications

• PCI
• HIPAA
• ISO 27001 / 02

• SOC 1 AICPA SSAE 16 Attestation (replaces the old SAS70 Standard)
• ISO27001

1. # Customers
   1. 301
2. # Devices
   1. 1,832
3. # Logs (Alerts) per month
   1. About 1 billion per month
4. # Events per period
   1. About 5,000 per month
5. Assets Managing
   1. Over $7B

• 301 MSSP and close to 400 consulting base customers
• Our customers span all verticals and range from SMB to small enterprise (2,500-30,000 employees)