In a Ponemon survey of over 600 organizations, it became clear that even with dedicated Security Operation Center (SOC) teams, effectiveness and value vary greatly.
Major factors that contribute to ineffective monitoring include:
SOC staff burnout – Increased workload is the #1 cause of security analysts changing careers, and there are enough of them to start with. Internal teams also are discouraged when “turf wars” cause information and response to issues to be siloed, leading to issues with vulnerability and accountability.
Information overload – Logs that may add no value from a security perspective or are redundant, tools that don’t help with aggregation and correlation of the millions of logs generated per day/week/month and lack of ongoing tuning of business rules to tailor alerts leads to a flood of alerts. Too many meaningless alerts can lead to “the boy who cried wolf” syndrome and result in an attack that goes undetected.
Budget – Often, budgets are not adequate to support the costs of SIEM licensing and other tools, hardware/cloud costs for SOC equipment and staffing for 24/7 monitoring and response.
If you face these challenges, or can’t afford this critical layer to your cybersecurity strategy, an outsourced SOCaaS could be your answer.